# AIsle > Call us before your competition does. AIsle is an AI consulting and business automation firm for businesses of any size, from a solopreneur to a few hundred people, based at The Epiphery, 209 E Main St, Louisville, KY, serving Louisville, Lexington, Southern Indiana, Cincinnati and the United States remotely. Founded 2026 by Joe Ponzio and Mark Andrew Palmer. Phone +1-502-794-7447 (text first). AIsle puts a machine on every job a machine does better inside a business of any size, from a solopreneur to a two-hundred-person firm (trades, contractors, law, accounting, real estate, medical, agencies, manufacturers): leads answered in seconds, invoices and proposals sent without the owner, reviews answered, new hires trained, one business brain instead of fifty logins, dashboards and client portals. A human makes every decision. Clients own their data and models. Positioning: business people first, tech people too; no tech for the sake of tech, a number on every automation. Taglines: "Call us before your competition does." "Keep the sacred. Automate the rest." ## Pages - [Home](https://aisle.works/): what AIsle does, who it is for, the Aisle Test, and the meeting request - [Privacy](https://aisle.works/privacy) - [Cookie policy](https://aisle.works/cookies) - [Accessibility](https://aisle.works/accessibility) - [Terms](https://aisle.works/terms) - [Site map](https://aisle.works/site-map) ## Questions owners ask - What does AI actually do for a plumbing or HVAC company? It answers every lead in seconds, including the ones that come in at 2 a.m. It sends the invoices, writes the proposals, replies to the reviews, reminds the customer about the maintenance plan and trains the new hire on day one. Your crew runs more calls and less paperwork. You get your evenings back. - Will it make us sound like robots to our customers? No. A human makes every call that matters and signs off on anything a customer sees. We don't do slop, spam or chatbots your customers hate. If it can't sound like you, we don't ship it. - Do I have to understand AI to use it? No. You have to understand your business, which you already do. We can explain it to you. We can't understand it for you, and you don't need to. - What happens to my office manager? She doesn't lose her job; she gets promoted to the work that matters. The machine takes the data entry and the 400 unread reviews. She takes the customers. - Where does my data live? With you. Your business brain, your data and your models belong to you, on your own box behind your own firewall when it should be. Passwords, secrets and keys never go to the machine. - How fast do I see a number? Every automation ships with one: hours back, dollars saved, leads caught, days to cash. The first ones, lead answering and invoicing, usually show up on the next month's statement. If it can't be measured, we don't build it. - What does it cost? Less than the hire you were about to make, and less than the leads you lost last month. The real answer comes after we've looked at your business, which is what the meeting is for. You can't not afford it. - Can it answer the phone and the leads at 2 a.m.? Yes. Every lead, every channel, in seconds, in your voice, with a human taking over the moment it matters. A lead answered at 2 a.m. is a lifetime customer your competitor didn't get. - Does it write our invoices and proposals? Yes. Proposals the same day, invoices without you, maintenance and membership plans that bill while nobody is calling. - What if it makes a mistake? A person catches it, because a person decides. AI recommends; it never decides. We ran all of this in our own companies first, which is where the mistakes got made. - Who is AIsle for? Any business whose owner wants it to run efficiently, wants to spend the day on the work they love, and wants the rest handled. A one-person shop, a ten-person crew or a two-hundred-person firm that wants its own model on its own hardware. Louisville and the region first, the rest of the country by the same system. - Do you work outside Louisville? Yes. Louisville, Lexington, Southern Indiana and Cincinnati in person; the rest of the country by the same system.